◉ACE

ACE · AUTONOMOUS CONVERSION ENGINE

Give ACE a goal.
Convert more leads.

ACE is an agentic conversion engine that plans, orchestrates and learns from customer interactions across channels — continuously optimizing toward your business goal.

Book a Demo See ACE in Action

Goal-driven · Agentic · Omnichannel · Provider-agnostic · Intelligence-powered

Goal

Increase qualified conversions

+25%
◉ ACE AGENT

Opportunity Finder

standby

Strategy Planner

standby

Execution Dispatcher

standby

WhatsAppSMSRCSEmailVoice

Events

DELIVEREDREADCLICKEDREPLIEDCONVERTED

Intelligence

Next best action ↺

Goal progress

81%

Goal-drivenAgenticOmnichannelProvider-agnosticIntelligence-poweredWhatsApp · SMS · RCS · Email · Voice

From campaign software to agentic execution

Campaign tools wait for instructions.
ACE works toward a goal.

The campaign is no longer the unit of work. The goal is.

Traditional campaign software

  1. 01Build audience
  2. 02Choose template
  3. 03Choose channel
  4. 04Schedule
  5. 05Send
  6. 06Look at report

Every step is a human decision. Then it stops.

ACE — a continuous loop

  1. Define Goal
  2. Understand Opportunity
  3. Plan
  4. Act
  5. Observe
  6. Evaluate
  7. Replan
  8. Act Again

ACE keeps working until the outcome moves.

Define a goal

You don't create a campaign.
You create a goal.

Describe the outcome, the audience, the constraints and the channels. ACE's agentic architecture determines how to work toward it.

  • 01

    GOAL

    The measurable outcome your business needs.

  • 02

    TARGET / DATA

    The customers or records the goal applies to.

  • 03

    CONSTRAINTS

    Budget, deadline, contact limits, quiet hours.

  • 04

    AVAILABLE CHANNELS

    WhatsApp, SMS, RCS, email, voice — what ACE may use.

  • 05

    BUSINESS RULES

    Compliance, escalation and preference policies ACE must respect.

New goal

Illustrative interface

What outcome do you want?

Target

Upload dataset / connect source

Success event

lead.converted

Target

+20%

Deadline

30 days

AssistedAutonomyAutonomous
Launch Goal

Agentic architecture · PACE

An architecture designed to act, not just automate.

PACE is ACE's agentic core: three cooperating agents that find opportunities, plan engagement strategy and execute it — inside the policies you define.

Opportunity Finder

Where is the highest-value opportunity right now?

  • Customer likely to convert
  • Payment nearing default
  • Abandoned lead
  • Customer eligible for renewal
  • Inactive subscriber
  • Interested but unconverted prospect

Strategic Scheduler

What is the right move — and when?

  • When to engage
  • Which channel to choose
  • What sequence to follow
  • Which template strategy to use
  • How long to wait
  • Whether another attempt is appropriate

Executive Dispatcher

Turn decisions into executable actions.

  • Coordinates WhatsApp, SMS, RCS
  • Email and voice delivery
  • Future channels
  • Through the provider-agnostic Nudging Gateway

The autonomous loop

Every interaction changes what ACE does next.

ACE can use delivery, engagement and business outcome signals to maintain context around a journey and determine the next appropriate action.

GOALOPPORTUNITYPLANACTOBSERVEEVALUATEREPLANACT

ACE Live

Watch an autonomous system operate.

A single opportunity, end to end: detection, strategy, policy checks, execution, events and the business outcome — all in one journey context.

ACE Live

streaming · demo data

Goal

● Active

Increase qualified conversions

Target

25%

Current

18.7%

▲ 4.8% this week

Opportunities

0

Actions

0

Conversions

0

Simulated demo data

Solutions · Performance marketing

Performance marketing beyond ad delivery.

Your ad stack optimizes impressions, clicks, CPC, CTR, CAC and ROAS. ACE extends the optimization layer into the post-acquisition journey — lead, contact, engagement, follow-up, conversion.

GoogleMetaLanding pageCRM
LEAD
ACE
WhatsAppSMSEmail
ReplyClickEngage
CONVERT

Acquire the lead with your ad stack.
Let ACE orchestrate what happens next.

Most funnels lose the conversion after the click. ACE picks up every lead the moment it lands and works it toward the outcome — with the right channel, message and timing for each one.

Respond to new leadsNurture warm leadsReactivate cold leadsAbandoned checkout recoveryIncomplete application recoveryDemo bookingConsultation bookingLead qualificationLead follow-upRemarketing journeys

Intelligence

Every event makes the system smarter.

Every send, every read, every click and every business outcome flows back into ACE — and changes what it does next.

Send events

SENTDELIVEREDFAILEDREAD

Engagement events

CLICKEDREPLIEDINTERESTED

Outcome events

CONVERTEDPAIDRENEWEDBOOKEDPURCHASEDACTIVATED
Intelligence

Derived intelligence

  • Best channel
  • Best time
  • Best template
  • Best sequence
  • Best cohort strategy
  • Conversion attribution
  • Delivery performance
  • Next action

Cross-channel orchestration

One customer. One journey. Every channel.

Channels aren't isolated silos. ACE runs a single state-aware journey per customer — a failure on one channel triggers the fallback, an engagement on any channel stops the rest.

Journey state · demo

  1. WhatsAppFAILED
  2. Fallback decisionSMS SELECTED
  3. SMSDELIVERED
  4. Tracked linkCLICKED
  5. Remaining nudgesSTOPPED
  6. OutcomeCONVERTED

State-aware execution,
not parallel blasts.

  • Failure-driven fallback

    A failed WhatsApp delivery immediately re-routes the message through the next best channel.

  • Engagement-aware stops

    A click or reply anywhere in the journey halts the remaining scheduled nudges.

  • Journey memory

    Every attempt, event and outcome stays attached to one journey context per customer.

Template intelligence

Stop guessing which message works.

ACE compares how templates actually perform — per cohort, per channel, per time window — and feeds the winner back into the next decision.

Template A

Delivered
94.2%
Clicked
8.4%
Converted
3.2%

Template B

Winner
Delivered
93.8%
Clicked
14.7%
Converted
7.8%

ACE recommendation

Use Template B for Cohort 18–24, between 6–9 PM, through WhatsApp.

Illustrative example of ACE's template-intelligence direction. Demo data.

Channel intelligence

Not every customer should receive the same journey.

ACE builds a per-customer picture of which channels land, which get ignored, and when a customer actually engages.

Customer 18492 · demo

WhatsApp

82%

SMS

47%

Email

21%

Preferred interaction window

18:30 — 21:00

One customer prefers WhatsApp at night.
Another answers email at 9 AM.

Channel affinity and timing signals flow into every scheduling decision, so each journey is shaped around the person receiving it — not around a batch send window.

Outcome engine

Define success in your language.

ACE isn't built around payments, leads or campaigns. It is built around outcomes — you name the success event, ACE works toward it.

success_event =

payment.completed

payment.completedlead.convertedsubscription.renewedappointment.bookedapplication.completedpurchase.completedkyc.completeddocument.submittedcustomer.activated

Today a lender defines payment.completed. Tomorrow a growth team defines lead.converted. The engine is the same — the outcome is yours.

Use cases

One engine. Any journey that ends in an outcome.

Fintech, insurance, SaaS, e-commerce, education, healthcare, subscriptions — if the outcome is measurable, ACE can work toward it.

Performance Marketing

LeadWhatsAppFollow-upConversion

Lead Conversion

LeadQualificationNurtureDemo

Collections

DueReminderEngagementPayment

Renewals

ExpiryNudgeFollow-upRenewed

Customer Activation

SignupKYCDocumentsActivated

Retention

RiskEngagementOfferRetained

Subscription Recovery

Failed renewalNudgePaymentRestored

Your Goal

Define any measurable outcome.
ACE orchestrates the journey.

Provider-agnostic by design

Your strategy shouldn't depend on your provider.

Every decision ACE makes flows through the Nudging Gateway — a provider-agnostic execution layer. Change providers without rewriting your campaign and decision logic.

ACENUDGING GATEWAY
Provider AProvider BProvider C
WhatsAppSMSRCSEmailVoice

Data

Start with the data you already have.

Bring targets and outcome signals from wherever they live today. Connect through supported APIs, uploads and integrations.

CSVXLSXCloud StorageAPICRMData WarehousePayment GatewayWebhookLead SourceInternal System
ACE

Autonomy with control

Autonomy doesn't mean losing control.

You choose how much ACE decides on its own — and every level runs inside the guardrails your business defines.

Always enforced

BudgetsContact limitsQuiet hoursAllowed channelsCompliance rulesEscalation policiesCustomer preferencesRate limitsBusiness constraints

Whatever the autonomy level, ACE never steps outside the policies you configure — and a human can override, pause or stop any goal at any time.

Architecture

Built like infrastructure, because it is.

ACE sits one layer above communication infrastructure: your data and business systems feed it, intelligence and decisioning run inside it, execution flows out through providers — and every event flows back in.

  1. DATA
  2. CAMPAIGN / GOAL LAYER
  3. PACE
  4. NUDGING GATEWAY
  5. CHANNEL PROVIDERS
  6. CUSTOMERS
  7. DLR + ENGAGEMENT + OUTCOME EVENTS
  8. EVENT PIPELINE
  9. INTELLIGENCE
API-firstEvent-drivenMulti-tenantProvider-agnosticHorizontally scalableAuditablePolicy-controlledSecureModular

The event loop is the architecture: delivery receipts, engagement signals and business outcomes are first-class events that feed the intelligence layer — which feeds the next decision PACE makes.

Developers · Built to connect

Define a goal
POST /goals

{
  "goal": "lead_conversion",
  "target": 0.25,
  "success_event": "lead.converted"
}

→ { "goal_id": "goal_12873",
    "status": "active" }
Report an outcome
POST /events

{
  "type": "lead.converted",
  "entity_id": "lead_8392"
}

→ { "accepted": true }

Conceptual examples of ACE's API-first design — request access for current API documentation.

Security & governance

Agentic doesn't mean uncontrolled.

ACE is built for enterprises that need autonomy and accountability at the same time.

Tenant isolation

Every tenant's data, templates and provider credentials stay strictly separated.

Encryption

Data protected in transit and at rest.

Auditability

Decisions, sends and outcomes leave a traceable record.

Policy enforcement

Contact rules, quiet hours and business constraints are enforced in the execution path.

Role-based access

Operators, approvers and admins see exactly what their role allows.

Rate controls

Throughput and frequency limits at every layer.

Consent & contact rules

Opt-outs and suppressions are honored across all channels.

Provider credential isolation

Channel provider keys are stored and scoped per tenant.

Outcome traceability

Every conversion links back to the journey that produced it.

Human override

Pause, stop or take over any goal at any time.

What outcome are you
trying to achieve?

ace · new goal

> 

Give ACE a goal.

Book a Demo Talk to Us

founder@getace.in

Get connected

Tell us the outcome.
We will show you the engine.

A short form, a real reply. We will come back with what ACE would do for your book — the channels, the sequence, and what it would measure.

Channels you run today

We use this to reply to you and nothing else. No sequence, no list.

What happens next

  1. 1A person reads itNot a router. Usually within a working day.
  2. 2We map your outcomeWhat ACE would target, on which channels, measured how.
  3. 3You see it runningA walkthrough on real data, not slides.

Rather just email

founder@getace.in

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